Terms and Conditions

1. Introduction

Welcome to Klimate. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

2. Use of Website

2.1. Eligibility: You must be at least 18 years old to use our website and make purchases. By using our website, you represent and warrant that you meet this age requirement.

2.2. Account: You may need to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.3. Prohibited Activities: You agree not to engage in any activity that interferes with or disrupts the website, its servers, or networks connected to the website.

3. Products

3.1. Product Information: We strive to provide accurate information about our products, including descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

3.2. Pricing: All prices are in Ghanaian Cedi (GHS) and are subject to change without notice. We reserve the right to modify prices at any time.

3.3. Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order at any time after receipt of your order.

4. Payment

4.1. Payment Methods: We accept various payment methods, including credit/debit cards, mobile money, and bank transfers. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4.2. Payment Terms: Payment is due at the time of order. If payment is not received or is declined, the order will not be processed.

5. Shipping and Delivery

5.1. Shipping: We offer shipping to various locations within Ghana. Shipping costs and delivery times vary based on the destination and the shipping method selected at checkout.

5.2. Delivery: Estimated delivery times are provided for reference only and are not guaranteed. We are not responsible for any delays in delivery caused by third-party shipping companies.

6. Returns and Refunds

6.1. Return Policy: If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange, subject to our Return Policy. The product must be in its original condition and packaging.

6.2. Refunds: Refunds will be processed using the original payment method. Please allow up to 14 days for the refund to be processed.

7. Privacy

7.1. Privacy Policy: Your use of our website is also governed by our Privacy Policy, which can be found here.

8. Limitation of Liability

8.1. Disclaimer: To the fullest extent permitted by law, Klimate disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

8.2. Limitation of Liability: Klimate shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or the inability to use our products or website.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Ghana. Any disputes arising out of or relating to these Terms and Conditions or the use of our website shall be resolved in the courts of Ghana.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new Terms and Conditions.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Klimate
Email: support@klimate.com.gh